Returns Policy

Any goods for return must be notified to us in writing within 7 working days commencing from the day after receipt. We will only accept returns of faulty goods i.e. where the packaging has been damaged or the seal has been broken. We reserve the right to refuse any goods returned outside of the 7 day period, if they have been returned without notice.

You can expect a refund in the same form of payment originally used for purchase within 7 working days of our receiving your return.

Warranty Policy

Should you discover any defects in your product please contact us as soon as possible to help us arrange a replacement on receipt of the item. If a replacement is not available we may, at our discretion, provide a complete refund.

Delivery Policy

We ship our goods using CourierPost for New Zealand deliveries. You should expect your order to be delivered within 7 working days. Should you feel that your goods do not arrive in good condition please contact us as soon as possible. We are not responsible for loss or damage to goods that are delivered to an incorrect address.

Privacy Policy

Any personal information that is provided by the user of this website is retained by merchant for the purposes of contact and shipping only and will not be distributed to third parties.

Secure Payment Policy

All credit card transactions are processed immediately with the bank. The payment page is hosted by the bank and secured with 128 bit encryption. The card details you enter are safe because they are not stored or cached by the merchant but entered directly into the banking system. You will receive an instant confirmation of transaction approval or decline before being returned to this merchant web site.

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Loaf Blog

  • We know that it can be tempting to just "forget" to schedule a sometimes time-consuming appointment... read more »
  • We love heat - for styling our hair or basking in the sun at the beach - but our hair does not! We've put together 6 easy tips for protecting your hair from the heat so you can enjoy healthy, shiny, luscious hair year round. read more »
  • Who doesn't want luxurious, silky hair with a bright and vibrant colour? When our hair is in its optimum condition, it is shiny, soft, and easy to manage. Hair that has been damaged by heat, chemicals, or a general lack of care may become brittle and appear dull and lifeless. Try these tips to improve keep your coloured hair healthy and beautiful! read more »
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" Loaf is the best salon I have come across! The staff are nice and I now love my colour, courtesy of Lorraine - who gave me two great consultations prior to my first two appointments to ensure we were both on the same page re: my exact desired colour and the health of my hair. I also love the massage lazy-boy type chairs where you get your hair washed, plus the sweet scalp massage during this process! Loaf also..." Sarah - Christchurch

MORE CLIENT TESTIMONIALS please read on...

71 Rutland Street, St Albans, Christchurch Ph (03) 355 8560

OPENING HOURS

Closed Monday
Tues 9am - 8pm
Wed 9am - 5.30pm
Thurs 9am - 8pm
Fri 9am - 5.30pm
Sat 9am - 3pm